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Terms of service

TERMS OF SERVICE

Last Updated: February 18, 2026


Welcome to Fitra Co. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.


If you do not agree to these Terms, you may not access or use our Services.

 

  1. Overview

 


This website is operated by Fitra Co. Throughout the site, the terms “we,” “us,” and “our” refer to Fitra Co. We offer this website, including all information, tools, and services available from this site to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

 

  1. Eligibility

 


By using this site, you represent that you are at least 18 years old or the age of majority in your jurisdiction.

 

  1. Products and Accuracy

 


We strive to display product descriptions, images, and pricing accurately. However, we do not guarantee that product descriptions or other content are error-free. We reserve the right to correct errors and update information at any time without prior notice.


All products are subject to availability.

 

  1. Product Use & Safety Disclaimer

 


Candles and Fragrance Products


Our products, including candles, diffusers, fragrance oils, and sprays, must be used responsibly.


By purchasing and using our products, you acknowledge and agree:


• Candles involve an open flame and carry inherent fire risk.

• Never leave burning candles unattended.

• Keep away from children, pets, drafts, and flammable materials.

• Use only on heat-resistant surfaces.

• Discontinue use if container becomes damaged or overheated.


Fitra Co. is not responsible for misuse of products or failure to follow safety instructions.


Skin Sensitivity


Some fragrance products may cause irritation in sensitive individuals. Perform a patch test before full use. Discontinue use if irritation occurs.


By purchasing our products, you assume all risks associated with their use.

 

  1. Assumption of Risk

 


You expressly assume all risks associated with the use of our products. To the fullest extent permitted by law, Fitra Co. shall not be liable for any injury, damage, or loss resulting from improper use, negligence, or failure to follow product instructions.

 

  1. Limitation of Liability

 


To the maximum extent permitted by law, Fitra Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.


Our total liability for any claim related to a product shall not exceed the amount paid for that product.

 

  1. Orders and Payments

 


We reserve the right to refuse or cancel any order at our sole discretion. In the event of cancellation, you will receive a refund of any amount paid.


You agree to provide current, complete, and accurate purchase information.

 

  1. Returns and Refunds

 


All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.


Customers are responsible for return shipping costs unless the item was defective or incorrect.

 

  1. Intellectual Property

 


All content on this website, including logos, branding, product names, images, text, and designs, are the property of Fitra Co. and may not be copied, reproduced, or used without written permission.

 

  1. Prohibited Uses

 


You may not use our website or Services:


• For unlawful purposes

• To violate any laws or regulations

• To infringe on intellectual property rights

• To transmit malicious code

• To commit fraud or abuse payment systems


We reserve the right to terminate access for violations.

 

  1. Governing Law

 


These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

 

  1. Dispute Resolution

 


Any dispute arising from these Terms or your use of our Services shall be resolved exclusively in the courts located in New York State.

 

  1. Changes to Terms

 


We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

 

  1. Contact Information

 


Fitra Co.

Syracuse, NY 13215

United States

Email: info.fitraco.co@gmail.com