Privacy policy

Last Updated: February 18, 2026

Fitra Co. (“Fitra Co.”, “we”, “our”, or “us”) operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you access, use, or make a purchase from our Services.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information you provide directly to us and information automatically collected when you use our Services.

Information You Provide to Us

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely by third-party payment providers)

• Account login information (if you create an account)

• Order history and transaction details

• Messages and customer service communications

Information Automatically Collected

• IP address

• Device type, browser type, operating system

• Pages visited and browsing behavior

• Referring website

• Time spent on pages

• Unique device identifiers

• Cookies and similar tracking technologies

We do not knowingly collect personal information from children under the age of 16.

HOW WE USE YOUR INFORMATION

We use your personal information to:

• Process and fulfill orders

• Provide customer service and respond to inquiries

• Send order confirmations and transactional updates

• Improve website performance and user experience

• Detect and prevent fraud

• Comply with legal obligations

• Send marketing communications (if you opt in)

• Deliver personalized advertising

MARKETING & TARGETED ADVERTISING

We may use your information for marketing and advertising purposes, including:

• Email marketing campaigns

• Retargeting advertisements

• Social media advertising

• Display advertising through third-party networks

We may use tools such as:

• Meta (Facebook/Instagram) Pixel

• Google Ads and Google Analytics

• TikTok Pixel

• Shopify Audiences

• Email marketing platforms

These tools may collect information about your browsing activity on our website to help us show relevant advertisements on other platforms.

You may opt out of targeted advertising by:

• Adjusting ad preferences on Meta, Google, or TikTok

• Using the Global Privacy Control (GPC) signal

• Contacting us directly

We do not sell personal information for monetary compensation. However, certain data sharing for advertising may be considered “sharing” under some state privacy laws.

PAYMENT PROCESSING

All payments are processed securely through Shopify Payments and other authorized payment processors.

We do not store complete credit card numbers on our servers.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Enable essential website functions

• Analyze traffic and user behavior

• Improve user experience

• Support advertising and remarketing efforts

You may control cookies through your browser settings. Disabling cookies may limit certain features of the Services.

HOW WE SHARE INFORMATION

We may share your personal information with trusted service providers for legitimate business purposes, including:

• Shopify (our ecommerce platform provider)

• Payment processors

• Shipping and fulfillment partners

• Marketing and analytics providers

• IT and hosting providers

We may also disclose information:

• To comply with legal obligations

• To respond to lawful requests

• To protect our rights and prevent fraud

• In connection with a business transfer or merger

SHOPIFY HOSTING

Our store is hosted by Shopify Inc. Shopify provides the ecommerce platform that enables us to sell products and services to you.

Your information may be stored through Shopify’s secure servers and databases.

For more information on Shopify’s privacy practices, please visit:

https://privacy.shopify.com

DATA SECURITY

We implement commercially reasonable safeguards to protect your personal information.

However, no method of electronic transmission or storage is completely secure. We encourage you to protect your account credentials and avoid sharing sensitive information through unsecured channels.

DATA RETENTION

We retain personal information only as long as necessary to:

• Provide our Services

• Comply with tax and legal requirements

• Resolve disputes

• Enforce agreements

YOUR PRIVACY RIGHTS

Depending on your location, you may have rights under applicable privacy laws, including:

• Right to access personal information

• Right to correct inaccurate data

• Right to request deletion

• Right to data portability

• Right to opt out of targeted advertising

• Right to limit certain data uses

To exercise any of these rights, contact us using the information below.

We will not discriminate against you for exercising your rights.

We honor Global Privacy Control (GPC) signals where required by law.

INTERNATIONAL DATA TRANSFERS

Your information may be transferred and processed outside your state or country of residence, including within the United States.

Where required, we rely on legally recognized transfer mechanisms.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

CONTACT INFORMATION

Fitra Co.

Syracuse, NY 13215

United States

Email: info.fitraco.co@gmail.com

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.